All Brazebee Trigger Plays
The data-driven plays your Agents run when a signal fires. Search, filter, and find the one you need.
Showing 25 of 25 trigger plays
Increase trial-to-paid conversion
Trials that miss milestones convert 70% worse. Catch disengagement on day 2 and save them.
Reduce time to go-live
Every day not live raises churn risk. Alert the team the moment an implementation stalls.
Accelerate time to value
Guide newly-live accounts to their first value milestone before momentum drops.
Prevent stalled onboarding
Stalls are invisible until the customer complains. Intervene while it is still fixable.
Prevent main user loss
Your champion goes quiet. Flag the account before the relationship cools.
Manage main user change
A key contact changes. Manage the handover before context is lost.
Stop product usage decline
Usage slips toward at-risk. Alert the CSM while it is recoverable.
Address low internal usage
Seats bought, not used. Drive adoption across the team.
Drive feature adoption
A core feature is never adopted. Prompt targeted enablement.
Prevent account disengagement
Activity goes dark across the account. Re-engage before renewal.
Prevent sentiment decline
Sentiment trends down in tickets. Get ahead of it before the QBR.
Convert high usage to revenue
Heavy usage on a small plan. Route an upgrade brief to the AE.
Capture API-limit upsells
API cap reached. Surface a tier upgrade with the ARR delta.
Capture usage-limit upsells
Usage limit hit. Route an upsell brief the day it happens.
Capture user-limit upsells
Seat limit reached. Route a seat-expansion play.
Convert team growth to revenue
The team is growing. Turn seat growth into expansion revenue.
Capture expansion intent
A buying signal buried in a ticket. Route to the AE with context.
Prevent loss to competitors
A competitor is mentioned near renewal. Route to the AE to defend.
Prevent cancel intent
Cancel language detected in a message. Run a save plan.
Stop in-progress cancellations
Customer views the cancel page. Immediate CSM alert with the brief.
No contact before renewal
Renewal approaches with no recent touch. Prompt a check-in.
Customer email unanswered
An inbound sits unanswered too long. Escalate before it festers.
CSM response speed declining
Response times are slipping. Flag the coverage gap to the lead.
VIP customer waiting
A VIP account is waiting for a response. Escalate immediately.
Usage frequency declining
Engagement frequency drops. Surface the trend before it becomes churn.